Transfer
your incoming calls via call forwarding to TELEOPHONE! We pick up
the calls on your behalf [welcome text according to your specifications].
On important and time-critical calls, you will be notified by SMS.
All other calls are documented in tabular form.
As option, we handle your calls in conclusion (eg print, plot and
delivery of documents).
*DETAILS and PRICELIST [PDF]
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Transfer
your incoming calls via call forwarding to TELEOPHONE [see left].
During off-peak times from 18-22h / 06-09h and at night from 22-06h
[UTC+1/2]. On important and time-critical calls, you will be notified
online or via SMS.
As option, we handle your calls according to your specifications.
*DETAILS and PRICELIST [PDF]
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We
set up for you an individual frontdesk configuration on our telephone
system [VPBX]; including a new German phone number. Your calls will
be centrally pooled and our agents direct all incoming calls to
the desired location, professionally and friendly. Ideal for offices
and rental communities.
*DETAILS and PRICELIST [PDF] |
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Knowledge-based
call processing and forwarding, including brief agent training and
new German phone number. Setting up a MySQL database to ensure high
initial response rate.
Optional: project-based agent training, use of additional systems
(eg CRM / MS SharePoint / USU KnowledgeCenter).
*DETAILS and PRICELIST [PDF]
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